Penn Station Loyalty Rewards

Introducing Penn Station Rewards—a brand new way to get more of what you crave.

Earn 10 points for every $1 you spend, then turn those points into crave-worthy rewards. Signing up is fast, and activates Penn Station bonuses —like personalized deals, birthday treats, and surprise offers just for being part of the club.

Currently, points are only awarded when an order is placed online at orders.penn-station.com

How it Works:

  • Create an account at orders.penn-station.com
  • Be sure to add your email, your phone number and select your preferred restaurant location
  • Collect 10 points for every $1 you spend online
  • Redeem points for your favorite food when you order online
  • Watch Out for Exclusive offers and member-only bonuses
  • Freebies for your birthday and more
Ready to start collecting points? Join now and let the rewards begin.
Join Now

How You Can Redeem Points:

  1. Log into your Penn Station Online Ordering Account orders.penn-station.com
  2. You will see the points you have collected
  3. When checking out, you can apply your points
    Earn 10 points for every dollar you spend
  • 200 = Free Extra Meat
  • 250 = Free Chocolate Chunk Cookie
  • 275 = Free Fountain Drink
  • 275 = Free Iced Tea
  • 300 = Free Lemonade
  • 350 = Free Small Fresh Cut Fry
  • 375 = Free Snack Sub
  • 500 = Free Regular Fresh Cut Fry
  • 700 = Free Large Fresh Cut Fry
  • 750 = Free Small Sub
  • 800 = Free Dozen Cookie Bites
  • 1050 = Free Regular Sub
  • 1050 = Free Salad
  • 1050 = Free Wrap
  • 1400 = Free Large Sub
Ready to start redeeming points? Login now to see the points you have collected.
Redeem Points

Frequently Asked Questions


PENN STATION REWARDS

What is Penn Station Rewards?
Penn Station Rewards is our loyalty program that allows members to earn points on qualifying purchases and redeem them for free Penn Station menu items. Penn Station will occasionally share exclusive promotions and/or offers with members by loading them directly to their account. Members can track their points, manage their rewards and redeem offers through their account on our website or through our mobile app. Available offers and rewards can be redeemed when placing an order online or at a restaurant.

GETTING STARTED

How do I join?
You can create a Penn Station Rewards account in several ways:
  • Sign up on the web HERE
  • Download and register through our Penn Station app, available on the App Store & Play Store
  • Scan the registration QR code available at Penn Station restaurants
  • Create an account while placing an order online
    • A valid email address and phone number are required.

    EARNING POINTS

    How do I earn points?
    Members earn 10 points for every $1 spent on eligible purchases (excluding tax, tips, and fees):
  • Online: Log into your account when ordering through our website or app to earn points.
  • Restaurant: Scan the QR code featured in the "Scan" tab of the Penn Station app when checking out, prior to providing payment. If unavailable, provide your account phone number to the cashier.
    • Can I earn points for previous purchases?
    You can claim points within 30 days by entering your receipt ID in the "Claim Points" page in the Penn Station app or online after you have logged into your Penn Station Rewards account.
    Do I earn points on third-party delivery orders?
    No, points are only earned on purchases made directly through Penn Station’s website, app, or in-store.
    When will my points appear?
    Points typically appear within 24 hours of your purchase.
    What if my points aren’t showing up?
    Submit a Comment Form

    REDEEMING POINTS

    Where can I view my points and rewards?
    Check the Points Shop or Your Rewards page of the Penn Station app or online after you have logged into your Penn Station Rewards account.
    How do I use my points?
    To redeem points for free menu items, members must first visit the Points Shop to exchange points for free menu items. After the free menu item is claimed, it will be loaded into the members’ My Rewards. Rewards available to be claimed in the Points Shop include free subs, fries, lemonade, cookies, or exclusive offers.

    Claimed rewards do not apply automatically, they must be redeemed when checking out.

    When placing an order online, claimed rewards will be available for redemption during checkout.

    When placing an order at a restaurant, ask the cashier to redeem the reward that you would like during checking out.
    Are there any limits or expiration dates?
  • No cap on points earned or balance.
  • Redemption limits per order may apply.
  • Promotions, offers and/or gifted points may have expiration dates.
  • Points and rewards are non-transferable.

    • REDEEMING REWARDS

    Do I earn points for purchases made at a restaurant?
    Starting June 2025, ask the cashier to scan the QR code featured in the Scan tab of the Penn Station mobile app during check out or give the cashier your account phone number.
    Can I redeem offers & rewards at a restaurant?
    Please let the cashier know if you would like to redeem any available offers or rewards when checking out to ensure that they’re applied.
    What if I forgot to scan my QR code or wasn't logged in?
    Keep your receipt, log into your Penn Station Rewards account and enter the receipt ID on the "Claim Points" page within 30 days of purchase.
    What happens if I receive a refund?
    Points from refunded purchases are not automatically restored. The restaurant should submit a request to have them restore or you can submit a request through our Comment Form

    ACCOUNT MANAGEMENT

    How do I update my account info?
    Log in your account and select Profile from the menu to update your profile details.
    How do I reset my password?
    Select “Forgot Password” on the sign-in page.
    Can I share or combine accounts with family members?
    No, each account is associated with a unique email and phone number. Points and rewards cannot be merged or transferred.
    How do I delete my account?
    Visit the Profile page of your Penn Station Rewards account and select the Delete Your Account option.

    SUPPORT

    Having difficulties with any aspect of Penn Station Rewards?
    Please submit a Comment Formand provide complete details about any issues.